Privacy Policy

Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information

What Information We Collect

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title and other information when needed to provide a service you requested.

General

When you browse this website, you may do so anonymously. Infinivate (Pty) Ltd (“Infinivate”) does log your IP address (the Internet address of your computer) to give us an idea of which part of the Website you visit and how long you spend there. But your IP address is not linked to any personal information unless you have logged onto this website. In addition, like many other commercial websites, the Infinivate website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and tracking technology” below for more information.

Information You Provide

Infinivate collects personal information when you use the “Contact us” facility, or when you use certain Infinivate products or services, or when you submit your personal information to Infinivate for any other reason. From time-to-time, Infinivate receives personal information from business partners and vendors. Infinivate only uses such information if we reasonably understand that it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of Infinivate’s website use cookies to track user traffic patterns. Infinivate does this in order to determine the usefulness of the website information to users and to see how effective the navigational structure is in helping users reach that information.

How Infinivate Uses Information Collected

General. Infinivate uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on the website, to keep you up-to-date on the latest product announcements, software updates, special offers or other information Infinivate thinks you’d like to hear about either from Infinivate or from its business partners, and to better understand your needs and provide you with better services. Infinivate may also use your information to send you, or to have business partners send you, direct marketing, or email marketing information regarding Infinivate products or services, or contact you for market research regarding Infinivate products or services.

Notice

When Infinivate collects personal information, Infinivate will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information sharing and disclosure” below.

If you choose to provide Infinivate with your personal information, Infinivate may transfer that information, within Infinivate or to Infinivate’s third party service providers in order to fulffill a service or provide a product. Infinivate may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

Infinivate will always give you the opportunity to “opt-out” of receiving direct marketing or market research information. This means Infinivate assumes you have given your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, Infinivate will provide you with the opportunity to “opt-in.” This means Infinivate will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was originally submitted.

From time-to-time, Infinivate may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation and we may do so without notice to you. Infinivate also reserves the right to report any activities that Infinivate, in good faith, believes to be unlawful to law enforcement agencies, without notice to you. Infinivate may release certain Personally Identifiable Information when Infinivate believes that such release is reasonably necessary to enforce or apply Terms and Conditions or to protect our and other parties’ rights, property, and safety.

Information Sharing and Disclosure

Because Infinivate works with other partners, your personal information may be shared with other Infinivate Partners in order to deliver a service, or to supply a product. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements.

Your personal information is never shared outside Infinivate without your permission, except under conditions explained below. Infinivate may send your personal information to other companies or people under any of the following circumstances:

1. When Infinivate has your consent to share the information;
2. When Infinivate needs to share your information to provide the product or service you have requested;
3. When Infinivate needs to send the information to companies who work on behalf of Infinivate to provide a product or service to you (Infinivate will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or
4. When Infinivate wants to keep you up-to-date on the latest product announcements, software updates, special offers or other information Infinivate thinks you’d like to hear about either from Infinivate or from business partners (unless you have opted out of these types of communications).

Infinivate will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or Infinivate’s websites.

Your ability to review and delete your account and information

You may request to review, correct and/or delete your Infinivate account or any of your personal information held by Infinivate by sending an email to legal@infinivate.co.za

Data security

Inside Infinivate, data is stored in controlled servers with limited access, using security procedures that we believe are appropriate and sufficient to maintain the information in confidence. Your information may be stored and processed in South Africa, the United States or any other country where Infinivate, its subsidiaries, affiliates or agents are located.

Your Infinivate account information is password-protected for your privacy and security. Infinivate safeguards the security of the data you send with physical, electronic, and managerial procedures. In certain areas of this website, Infinivate uses industry-standard SSL-encryption to enhance the security of data transmissions. While Infinivate strives to protect your personal information, it cannot ensure the security of the information you transmit to Infinivate, and so Infinivate urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy

This websites does not target and is not intended to attract children under the age of 13. Infinivate does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

Infinivate’s website contains links to other sites. Infinivate does not share your personal information with those websites and is not responsible for their privacy practices. Infinivate encourages you to learn about the privacy policies of those companies.

This website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with an Infinivate logo, even though they are not operated or maintained by Infinivate. Although Infinivate chooses business partners carefully, Infinivate is not responsible for the privacy practices of websites operated by third parties that are linked to this site. Once you have left this website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

Changes to This Privacy Policy

Infinivate will amend this policy from time to time. If Infinivate makes any substantial changes in the way it uses your personal information Infinivate will make that information available by posting a notice on this site.

Questions

If you have questions or concerns about the collection, use, or disclosure of your personal information, please email legal@infinivate.co.za.

This document was last updated June 08, 2021.